We're committed to ensuring your satisfaction with our services. Learn about our refund process and policies.
You are eligible for a refund within the first 14 days of your purchase. The countdown starts from the date and time of your purchase, as recorded in our systems.
To initiate a refund, please contact our customer support team by opening a ticket through our official Discord Server. You will need to provide:
Refunds will only be considered if you have not fully utilized the service, or if there's a demonstrable issue with the service that we're unable to resolve. We reserve the right to evaluate your refund request based on the usage of our service and the nature of the issue reported.
Once your refund request is approved, the refund will be processed back to your original method of payment within 7-10 business days. Please note that the processing time may vary depending on your bank or payment provider.
Certain services may be non-refundable. These will be clearly marked at the time of purchase. Please make sure to read the specific terms and conditions related to non-refundable services.
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after such changes will constitute your acceptance of the new terms.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. Our customer support team is here to help you.
